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Terms and Conditions

Reservation Agreement:

* AIRPORT PICKUP: Additional charges may apply for waiting time after arriving flights. There is no extra charge for the first 30 minutes after a flight lands. After 30 minutes there is a $1.50 charge for every minute of waiting time. Please call the office if you can’t find your driver. If contact is not made to our office within 45 minutes after the flight lands a no-show fee of the full rate will apply. To avoid a NO SHOW fee please do not leave the airport before calling the office for assistance (503) 333-2611.

* EXTRA STOPS/WAIT TIME: Includes all airport transportation, Flat Rates and Point to Point transfers. Extra stops are a minimum charge of $15.00 Depending on mileage, time and vehicle. Non-Airport transfers will be no charge for waiting time if you meet the driver within the first 15 minutes. Once 16 minutes have passed, the waiting time will be charged starting from the scheduled pickup time. $1.50 per minute with sedan $2.00 with SUV $3 with S550 and $3.00 with 14 passengers van.

* DISORDERLY CONDUCT: Client and renter are responsible for his/her guest and for any and all damage to the interior, exterior or equipment on the vehicle. This is including vomit, Cleaning, repair, and replacement of items shall have a minimum charge of $195.00. All passengers agree to act in an appropriate manner and shall not put any guest, driver, vehicle, or any other person or property in risk of damage, danger, or illegal situation. Delta Town Car reserves the right to expel any person from the vehicle and/or terminate our obligation in the event of a breach of contract of any of these conditions by any passenger. In the event of early termination, no portion of the rental fee shall be refunded. We will charge the card in file for damages after a thorough investigation and determination of all charges involved. Cleaning and details the car will be done by us we can’t provide receipts.

* PERSONAL ITEMS: we do not take responsibility for items left in the vehicle during or after the transfers period. Please contact us at (503) 333-2611 if you think you have left something behind, and we will do our best to search for your item.

* Substitution Policy: Company reserves the right to upgrade the client to a different vehicle without notice. Please ask for special accommodation at the time of reservation, if specific vehicle type is required.

* RESPONSIBILITY: Delta Town Car shall not be held responsible for late arrival caused by, but not limited to, acts of nature, incorrect pick up or drop off information, or any situation out of our control (such as bad weather, accident or vehicle malfunctions).

* Pets: All pets need to be in a carrier or minimum charge of $295 will apply for cleaning and details the car.
Cleaning and details the car will be done by us we can’t provide receipts.

* Smoking & Alcohol: Smoking and Alcohol are NOT permitted in any of our vehicles. A sanitation fee of 500.00 will be charged, as well as 100.00 minimum per carpet or seat burn.

* RATE: All vehicles are quoted subject to availability at the time of booking. All booking is due in the full amount at the time of booking.

* CANCELLATION: In order to provide the highest level of customer service and maximum availability to all of our clients, we follow the policy below for canceling a reservation. You [client] agree to cancel reservations at least 24 hours prior to your pick up time for point to point reservations, 48 hours for hourly, and 5 days with 14 passengers van reservations; failure to do so will result in a cancellation fee equal to 100% of the fare. Apply to reservations made within our cancellation policy for each car. Will apply to reservations made within 24 hours.

No credit card fees
On time. Every time. Any time (503) 333-2611 info@deltatowncar.com
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